Boards & Trustees Accelerator

A high-functioning board is one of the most powerful assets a healthcare organization can have. When board members are clear on their role, aligned with management, and actively invested in the organization's mission, that strength radiates throughout the institution and outward into the community.

HXF advisors work primarily with governing boards to build the knowledge, relationships, and leadership effectiveness that make boards truly high-performing.

HXF works with Boards for:

• Board Onboarding and Education — Understanding the distinction between governance and operations
• Board Development — Strengthening individual board member effectiveness
• CEO-Board Alignment — Building authentic alignment between the board and CEO as well as strengthening the working relationship between board members and the C-suite
• Boards as Ambassadors — Developing board members as ambassadors within the organization and in the community
• Navigating Change and Complexity - We provide coaching and support that helps board members stay grounded, focused, and effective even when the path forward isn't clear, whether its managing through mergers, regulatory shifts, workforce challenges, fiduciary responsibilities, quality and safety initiatives, and technology transformations.
  
  

C-Suite & Leader Accelerator

The C-suite doesn't just set strategy — they set the tone. The way executives lead, communicate, and show up every day becomes the template for how the entire organization behaves. When that tone is intentional, aligned, and lived authentically, culture cascades down through every layer of the organization — from senior directors to the associates and teams on the frontline.

But even the most seasoned executives can benefit from a trusted partner. Someone who can offer perspective, challenge assumptions, and help leadership teams work better together — not just as individuals, but as a unified force.

We help hospitals and health systems close the distance between stated values and lived culture, strengthening and sustaining alignment, building the next leadership bench with intention, and equipping executive teams to lead through uncertainty with clarity, cohesion, and confidence.

HXF Advisors support C-Suite & Leaders with:

• Alignment Between Vision and Culture - We work with c-suites and leaders to close the gap between strategy and culture — helping leadership teams consistently model the behaviors and mindsets at the top that cascade across the entire organization.
• Executive Cohesion and Team Dynamics - We help executive teams sustain and strengthen their group dynamics, so they lead with clarity and cohesion.
• Senior Leadership Communications, Visibility and Relationship Rounding - We amplify senior leader individual and team effectiveness in establishing authentic connections, consistent messaging, and closed loop accountability to engage staff and physicians.
• Building and Sustaining High-Performing Teams – We help leaders build and sustain high-performing teams with intentional culture-setting, strong onboarding, consistent recognition, and the ability to identify and develop each team member's strengths.
• Leading through Complexity - Enhancing Employee and Physician Engagement - We provide practical tools and coaching that equips teams to lead with empathy to navigate change, uncertainty and complexity with steadiness — without losing themselves in the process.
• Effective Communication Across the Team – From shift handoffs to difficult conversations to team huddles that actually energize people — communication is at the core of great management. We help leaders communicate with clarity, intention, and impact.
  
• Leadership Development Programs - We design and deliver structured, role-based leadership development that connects culture, behavior, and operations, ensuring leaders don't just learn new skills, but consistently apply them in the flow of work.
• Developing Leadership Pipelines - We help leadership teams identify, develop, and intentionally prepare the next generation of leaders already within their organization so that when the time comes for transitions, they are ready.

Associates & Staff Accelerator

Associates—the frontline staff, support teams, and essential workers who show up every day—are the foundation of any healthcare organization. Their engagement, growth, and sense of belonging aren't just nice-to-have, they're mission-critical.

They carry insights that leadership rarely hears. They see gaps in care delivery, friction in workflows, the moments where the patient experience breaks down, but they often don't feel safe or empowered to say so.

When associates and staff feel supported, they stay. When they feel invested in, they grow into the next generation of leaders healthcare needs. And when they feel genuinely connected to the organization's mission, they bring their whole selves to the work.

We help associates develop the communication and soft skills that define how patients and colleagues experience care. As the most direct expression of your organization’s culture, we help them become champions for your brand.

HXF Advisors support Associates with:

• Engagement and Retention - We help organizations understand what's driving disengagement and build programs that foster genuine connection, recognition, and a sense of purpose at every level.
• Onboarding and Early Development - We help organizations design onboarding experiences that don't just check compliance boxes, they build confidence, belonging, and a clear sense of what it means to be part of your organization.
• Relationship Rounding - We help organizations build authentic connections with associates and ensure closed loop accountability to enhance the organization as a great place to work and for patients to receive care.
• Skills Development and Career Pathways - We work with organizations to build visible, accessible career pathways paired with the technical and soft skills development to support them in their professional development.
• Competency Development that Elevates Care and Collaboration - We offer targeted training, train-the-trainer and coaching that helps associates build competencies in communication, service standards, patient experience, empathy, teamwork, and problem-solving in practical, meaningful ways that both patient and colleague experience.
• Meaningful Training That Doesn't Feel Like a Chore - We help organizations design compliance and knowledge-building programs that are actually engaging, rooted in real scenarios, real stakes, and practical relevance to the work associates are doing every day.
  
  

LET'S GET TO WORK

HXF brings teams together. 

We understand that healthcare organizations face a unique set of challenges—the pace, the complexity, and the deeply human stakes. The pressure to deliver exceptional patient care doesn't pause while you're rebuilding culture, onboarding new leaders, or trying to re-engage a workforce that's given so much.

While the Leader & Staff Accelerator is designed to meet each group where they are, some of the most powerful work happens at the intersections — when the work of boards, trustees, c-suite, leaders, and associates overlap.

Shared language. Mutual respect. A common understanding of what great leadership and great teamwork look and feel like. That's how organizations don't just improve — they transform.

Our coaches and advisors are experienced in working across levels, facilitating conversations that bridge hierarchy, and building the kind of organizational cohesion that changes culture and drives outcomes.

• Workshops and seminars
• Board, trustee, leader and executive retreats
• Leadership training and speaking sessions
• One-on-one and group coaching
• Virtual learning and certification courses
• Peer-to-peer and train-the-trainer programs